Nextria CastleGuard
Secure Audio Transcriptions
Document translations of English to French surveys preserving formatting and departmental acronyms.
Customer Profile
The Director General Military Personnel Research and Analysis (DGMPRA) is a pivotal division within the Canadian Department of National Defence. DGMPRA is responsible for conducting comprehensive research and analysis on various aspects of military personnel, including psychological health, personnel management, and operational effectiveness. The department’s work is crucial for informing policy decisions, improving military personnel practices, and ensuring the overall well-being of the Canadian Armed Forces.
The Challenge
DGMPRA conducts exit interviews with departing Canadian Armed Forces (CAF) members, generating valuable insights through audio recordings. However, manually transcribing these recordings was a laborious and time-consuming process, prone to errors. Additionally, the sensitive nature of the interview content necessitated a secure, on-premise solution.
The Solution: Nextria's CastleGuard AI
DGMPRA implemented an automated transcription platform using CastleGuard, leveraging the open-source Whisper model. This on-premise solution not only expedited the transcription process but also ensured the confidentiality of sensitive data.
Workflow:
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WAV Audio Upload: User securely uploads the WAV audio file to the air-gapped server.
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Transcription Initiation: User selects the uploaded WAV file and initiates the transcription process within the CastleGuard application.
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Transcription Extraction: User downloads the completed transcription in TXT format.
Technical Implementation
Hardware: Air-gapped Windows workstation equipped with an NVIDIA RTX 4090 GPU for high-performance processing.
Software: CastleGuard application with the Whisper transcription model.
Model Enhancements: Whisper, a general-purpose speech recognition model, was customized to support .WAV audio files and long recordings (over 3 hours).
Security: No intermediate transcriptions or logs are stored on the air-gapped workstation, guaranteeing the utmost security for sensitive interview data.
Benefits Realized
Time Efficiency
Automated transcription has saved thousands of person-hours, dramatically accelerating the extraction of insights from exit interviews.
Security
On-premise operation ensures sensitive DGMPRA data remains within a highly secure environment, mitigating the risks associated with external transcription services.Conclusion
DGMPRA has successfully processed numerous audio transcriptions with exceptional efficiency and unwavering security. This has enabled them to gain valuable insights from exit interviews, informing decision-making and improving personnel processes.
To learn more about how CastleGuard AI can transform your organization’s transcription capabilities, contact us at Nextria. Discover how our advanced, secure, and efficient solutions can meet your unique needs and drive your success.